Effective Date: April 18, 2025

Last Updated: April 18, 2025

West Coast Writing House, owned by Shehla Lucanera, is committed to protecting your privacy. This policy outlines how we collect, use, and protect your personal information when you visit our website or engage with our services.

1. Information We Collect

We may collect personal information when you:

• Subscribe to the newsletter

• Fill out a contact or consultation form

• Book a service or make a payment

• Interact with our website (via cookies and analytics tools)

This may include:

• Your name, email address, and business information

• Payment details (processed securely via third-party services)

• IP address, device/browser type, and usage behavior

2. How We Use Your Information

Your information may be used to:

• Respond to inquiries and service requests

• Send you emails, updates, and newsletters (with your consent)

• Process bookings and payments securely via Stripe/Dubsado

• Improve user experience and analyze site performance

3. Third-Party Services

We use trusted third-party platforms to operate this business, which may process your data on our

behalf. These include but are not limited to:

• Stripe and Dubsado (for scheduling and payments)

• Flodesk or ConvertKit (for email marketing)

• Google Analytics (for website performance insights)

Each service has its own privacy policy and complies with data protection standards.

4. Cookies

Our website uses cookies and similar technologies to improve user experience, understand visitor behavior, and support analytics. You may disable cookies in your browser settings.

5. Data Security

We implement appropriate technical and organizational measures to safeguard your personal data.

While no system is completely secure, we take privacy and security seriously and use reputable tools and platforms.

6. International Visitors

This website is accessible to international visitors. By using this site or submitting information, you acknowledge that your data may be processed in the United States or other jurisdictions where our service providers operate.

7. Your Rights

You have the right to:

• Access or update your personal data

• Request deletion of your information

• Unsubscribe at any time using the link in any email

• Contact us with any data or privacy concerns

To make a request, email: shehla@westcoastwritinghouse.com 

8. Policy Updates

This Privacy Policy may be updated periodically. The latest version will always be posted on this page with a revised effective date.